Join a global print operations team supporting a complex enterprise environment with a focus on reliability, security, and continuous improvement. This role offers the opportunity to help shape print infrastructure strategy, optimize device management, and support service delivery across a large-scale technology landscape.

Responsibilities

• Oversee day-to-day operations for enterprise print infrastructure, with an emphasis on availability, security, and efficiency.
• Support the deployment, administration, and optimization of HP printer environments, including tracking monochrome and color usage.
• Coordinate printer placement, lease management, and end-of-life device processing.
• Partner with vendors and service providers to manage maintenance, reporting, and ongoing support.
• Help guide outsourced print support teams and contingent workers during transitions or cutovers.
• Develop standards, documentation, and training resources to support print operations teams.
• Work with ITSM tools to improve asset tracking and incident resolution processes.
• Lead discovery and design efforts to reduce printer sprawl and improve fleet efficiency.
• Support migration activities and help minimize costs tied to legacy print environments.

Skills

• Hands-on experience with HP Secure Print and HP Access Control.
• Strong background in enterprise print environments and print operations.
• Experience working with ITSM systems and asset lifecycle management processes.
• Excellent communication skills with the ability to collaborate across teams and vendors.
• Project leadership skills and the ability to manage priorities in a fast-moving environment.
• Ability to organize documentation, support process improvements, and drive operational consistency.
• Strong problem-solving skills and a proactive approach to service delivery.

Preferred Skills

• Bachelor’s degree in IT, Business Administration, or a related field.
• 5+ years of experience in print operations or IT infrastructure management.
• Experience with enterprise procurement and SOW processes.
• Ability to lead cross-functional work and coordinate third-party service providers.
• Familiarity with printer fleet consolidation and optimization initiatives.

Horizontal is committed to building an inclusive, equitable, and welcoming environment where diverse perspectives are valued and everyone has the opportunity to contribute and succeed. We encourage candidates from all backgrounds to apply and join a team that believes inclusive hiring and collaboration strengthen outcomes for everyone.

Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $23 - $53 per hour based on qualifications and experience.