We’re looking for a highly organized Program Manager to lead creative operations across PR, social, and influencer marketing initiatives for a fast-paced retail environment in San Francisco, CA. In this onsite role, you’ll help keep campaigns moving smoothly by connecting creative, brand, production, merchandising, and external partners from kickoff through final execution.

Responsibilities

• Own project intake, timelines, milestones, and deliverables for creative work across PR, social, and influencer initiatives
• Coordinate cross-functional alignment among creative, brand marketing, PR, social, influencer, merchandising, production, and agency partners
• Bring channel teams into the creative process early to support campaign planning, ideation, shoot logistics, and creative reviews
• Manage workflows for channel-specific assets such as press kits, lookbooks, social deliverables, and influencer content briefs
• Partner with creative, production, and merchandising teams on shot lists, product details, image selection, retouching, and sample coordination
• Lead status meetings, track action items, document decisions, and keep stakeholders informed and aligned
• Proactively identify risks, adjust priorities as needed, and help move approvals and handoffs forward on time
• Maintain accurate project tracking tools and documentation while looking for ways to improve processes and collaboration

Skills

• 4–6 years of experience in project management, creative operations, or marketing production
• Experience managing multiple projects, priorities, and stakeholders independently
• Strong organizational skills and attention to detail
• Clear written and verbal communication skills
• Ability to work effectively in a fast-paced environment with shifting priorities
• Comfort working across creative, marketing, and production teams
• Proficiency with project management and collaboration tools such as Airtable, Workfront, Figma, Miro, and Microsoft Office
• Bachelor’s degree or equivalent relevant experience

Preferred Skills

• Experience supporting PR, social, and influencer marketing workflows
• Background in retail, fashion, lifestyle, or consumer brand environments
• Familiarity with creative production and campaign asset development
• Strong problem-solving skills and a proactive mindset
• Ability to build positive relationships across diverse teams and partners
• Interest in improving workflows and enabling creative teams to do their best work

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where all people feel valued, respected, and supported. We welcome candidates from all backgrounds and experiences who share a collaborative, growth-minded approach to their work.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $29 - $60 per hour based on qualifications and experience.