Join a dynamic Learning & Development team as a Learning Operations Support Coordinator, where you’ll help deliver engaging learning experiences and keep programs running smoothly. This hybrid role offers the opportunity to work closely with learning leaders, support process improvements, and use technology and AI-enabled tools to make everyday work more efficient.

Responsibilities

• Coordinate learning programs, events, and related logistics from planning through completion.
• Support learning calendars, enrollments, communications, materials, and program documentation.
• Maintain accurate records, trackers, resources, and shared team files.
• Respond to questions and provide support to learners, facilitators, and internal partners.
• Help ensure learning initiatives run smoothly and create a positive learner experience.
• Use digital and AI-enabled tools to streamline day-to-day work and improve efficiency.
• Assist with drafting communications, preparing content, conducting research, and organizing information.
• Support reporting, dashboards, and recurring updates related to participation, completion, and learner feedback.
• Review data to identify trends, insights, and opportunities for improvement.
• Help maintain templates, workflows, and process documentation while contributing ideas for continuous improvement.
• Support testing and adoption of new tools, processes, and ways of working.

Skills

• Bachelor’s degree or equivalent experience.
• Experience in program coordination, events, HR, Learning & Development, operations, or a related area.
• Strong organizational skills and attention to detail.
• Comfort working with technology and digital tools.
• Interest in learning and using AI-enabled tools to support productivity and efficiency.
• Foundational experience with data, spreadsheets, or reporting.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities, follow through on tasks, and ask questions when needed.
• Collaborative, proactive mindset and willingness to learn.

Preferred Skills

• Experience with Microsoft Excel, PowerPoint, Teams, or similar workplace tools.
• Exposure to learning platforms, reporting tools, or automation through coursework, internships, projects, or self-directed learning.
• Interest in learning operations, analytics, process improvement, or employee experience.
• Curiosity about emerging technologies and how they can support team productivity.

Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued, and every team member is supported in doing their best work. We welcome candidates from all backgrounds and encourage applications from people who bring unique experiences, ideas, and ways of thinking.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.


Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $22 - $35 per hour based on qualifications and experience.