Join a dynamic workplace team where you’ll help create a welcoming, functional, and well-supported office environment. This role is ideal for someone who enjoys hands-on problem solving, coordinating with vendors, and keeping day-to-day operations running smoothly in a fast-paced setting.

Responsibilities

• Coordinate with vendors supporting office operations, maintenance, deliveries, supplies, and janitorial services.
• Partner with workplace and cross-functional teams to maintain a safe, comfortable, and efficient office environment.
• Respond to workplace tickets promptly and communicate clearly and empathetically while resolving issues.
• Troubleshoot and address office issues such as equipment failures, restroom concerns, appliance problems, and similar operational needs.
• Perform minor repairs and coordinate more complex maintenance with the appropriate service providers.
• Support emergency response efforts in collaboration with Security and help maintain compliance with local codes.
• Manage competing priorities while maintaining a high standard of service and organization.
• Set up furniture and workstation configurations for meetings, events, and new or changing employee needs.
• Assist with workstation setups, including monitors, monitor arms, and ergonomic equipment.
• Help maintain standard operating procedures and support office culture and workplace norms.
• Collaborate with People Operations, Security, and external vendors on daily needs and long-term workplace operations.
• Support HVAC, preventive maintenance, office moves, restacks, reconfigurations, permits, inspections, safety needs, and code compliance.

Skills

• 4+ years of experience in workplace coordination or building operations.
• Working knowledge of building systems such as HVAC, elevators, plumbing, and lighting.
• Ability to oversee maintenance, repairs, and service providers effectively.
• Strong customer service skills with a solution-oriented mindset.
• Excellent organization, communication, and multitasking abilities.
• Comfort with hands-on work and a willingness to take on a wide range of tasks.
• Ability to lift up to 50 pounds.

Preferred Skills

• Experience managing workplace projects or programs in a multi-building or high-growth environment.
• Background in vendor management, hospitality, or food and beverage support.
• Experience with office moves, preventive maintenance, or HVAC-related coordination.
• Familiarity with permit, license, and inspection requirements.
• Interest in artificial intelligence and supporting a mission-driven, forward-thinking workplace.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels respected, supported, and empowered to contribute. We welcome candidates from all backgrounds and experiences who are excited to help build a positive workplace culture.