Join a high-impact Technical Program Manager role where you will help shape the future of operations tooling and rider experience for a cutting-edge autonomous mobility platform. This position offers the opportunity to lead complex, cross-functional programs that improve fleet efficiency, strengthen reliability, and enhance both internal operations and customer-facing experiences.

Responsibilities

• Own end-to-end delivery across two major portfolios: operations tooling and rider/vehicle experience.
• Serve as the main point of contact for milestone updates, executive communication, and program status across stakeholders.
• Drive execution for initiatives that do not have a dedicated program manager and partner closely with owners on shared workstreams.
• Coordinate with engineering, product, autonomy, and operations teams to align scope, sequencing, and dependencies.
• Identify risks, blockers, and gaps early, then work to resolve or escalate them quickly.
• Support quarterly planning by helping teams prioritize work, clarify tradeoffs, and surface any unfunded efforts.
• Track operational metrics tied to fleet efficiency and reliability, and ensure programs are accountable to measurable outcomes.
• Evaluate the structure of programs within each portfolio and recommend improvements when needed.

Skills

• 6+ years of experience in engineering program management or a related technical leadership role.
• Experience managing complex, cross-functional programs from planning through delivery.
• Background in operational or operator-facing tooling such as fleet systems, dispatch, remote assistance, logistics, or support platforms.
• Experience with consumer-facing product development, ideally including mobile applications.
• Working knowledge of autonomy, robotics, or another safety-critical technical environment.
• Strong ability to influence across teams without direct authority.
• Advanced Jira skills for backlog management and dependency tracking.
• Excellent written, verbal, and presentation communication skills for both technical and executive audiences.
• Ability to bring structure to ambiguous work and keep programs moving in a fast-paced environment.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

Preferred Skills

• Experience in ridesharing, delivery, logistics, or marketplace environments.
• Experience building programs and processes from the ground up.
• Background in consumer mobile at scale, including accessibility and localization considerations.
• Experience managing both internal tooling and customer-facing product work.
• Experience supporting the move from limited deployment to commercial-scale operations.
• PMP or an equivalent certification.
• Ability to collaborate with technical and business partners in a highly matrixed environment.

Horizontal Talent is committed to fostering a diverse, equitable, and inclusive workplace where people of all backgrounds can thrive. We value different perspectives, experiences, and approaches, and we encourage qualified candidates to apply.