We’re looking for a Program Manager to support creative technology and workflow transformation initiatives in a fast-moving environment. This role is ideal for someone who enjoys bringing structure to complex workstreams, improving enablement, and helping cross-functional teams move forward with clarity and momentum.

Responsibilities

• Partner with cross-functional stakeholders to organize and coordinate multiple workstreams, dependencies, and timelines.
• Build and maintain program plans, milestone trackers, sequencing documents, risk logs, decision logs, and status updates.
• Facilitate standups, working sessions, planning meetings, retrospectives, and program reviews to keep work moving.
• Translate program objectives into clear actions, responsibilities, and measurable next steps.
• Identify enablement needs by audience and workflow, then help shape communications, training, and support materials.
• Work with subject matter experts to develop adoption resources such as process guidance, demonstrations, office hours, and feedback loops.
• Surface risks, blockers, and decision points early and help maintain visibility across stakeholders.
• Track progress and provide concise updates that help teams understand status, handoffs, and upcoming priorities.
• Support workflow improvements by incorporating feedback and recommending practical enhancements to tools or processes.

Skills

• 6+ years of experience in program management, project management, creative operations, marketing operations, product operations, or a related field.
• Proven experience managing complex programs with multiple teams, workstreams, and dependencies.
• Strong facilitation skills and the ability to coordinate work without direct people-management responsibility.
• Experience creating and maintaining structured program documentation and reporting.
• Excellent written, verbal, and visual communication skills.
• Ability to identify risks, dependencies, ambiguity, and areas that need decisions.
• Comfort working independently and proactively within a dynamic environment.
• Experience using project and workflow management tools such as Workfront, Smartsheet, Jira, Asana, Airtable, or similar platforms.

Preferred Skills

• Experience supporting organizational readiness, change enablement, communications, training, or adoption efforts.
• Background in creative technology, creative workflows, or workflow transformation.
• Familiarity with AI-enabled ways of working or creative automation.
• Experience helping teams adopt new tools, processes, or ways of working.
• Ability to make complex information easy to understand for creative and marketing audiences.
• Experience building playbooks, process documents, stakeholder communications, or presentations.
• Experience working in a large, matrixed organization.
• Ability to support improvement of end-to-end workflows for scale.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel respected, valued, and supported. We encourage candidates from all backgrounds and experiences to apply and bring their unique perspectives to the team.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.