Bring your hands-on data center expertise to a dynamic hybrid role supporting critical infrastructure across Austin, TX. This position offers the opportunity to work with multiple teams, manage essential hardware and cabling tasks, and help maintain reliable, well-organized data center operations.

Responsibilities

• Perform rack and stack activities for IT hardware in a data center environment
• Support data center operations across multiple locations in Austin, including some travel between sites
• Handle network cabling tasks involving copper and fiber connections
• Work with rack power, facility power, and power distribution components
• Assist with basic networking tasks such as connectivity checks, patching, and IP awareness
• Use ServiceNow or a similar ticketing platform to track and manage work requests
• Troubleshoot issues efficiently and help drive timely resolution
• Maintain accurate documentation, strong organization, and safe work practices
• Coordinate with multiple teams in a fast-moving, collaborative environment
• Use Excel to support reporting, tracking, or operational tasks

Skills

• Experience working in a data center or data centre environment
• Strong hands-on experience with rack and stack work
• Knowledge of network cabling, including copper and fiber
• Understanding of data center power, rack power, and power distribution
• Basic networking knowledge, including connectivity, patching, and IP concepts
• Experience using ServiceNow or another ticketing system
• Strong troubleshooting and problem-solving abilities
• Effective time management and prioritization skills
• Clear communication and the ability to work well with different teams
• Comfort with maintaining organized records and documentation

Preferred Skills

• Relevant certifications such as CompTIA Network+, CCNA, or similar
• Experience supporting large-scale data center builds or migration projects
• Familiarity with DCIM platforms such as Sunbird, Nlyte, or Schneider EcoStruxure

Horizontal is committed to fostering an inclusive, equitable, and welcoming workplace where people from all backgrounds can thrive. We value diverse perspectives and are dedicated to building teams that reflect the communities we serve.