Join a dynamic team supporting large-scale digital initiatives for a corporate banking environment. This contract role is ideal for a strategic, detail-oriented product and change management professional who enjoys collaborating across teams to drive successful product launches, client readiness, and operational excellence.

Responsibilities

• Support go-to-market planning and execution for complex digital product and process changes.
• Partner with product, technology, operations, compliance, legal, marketing, sales, training, and other stakeholders to align launch readiness efforts.
• Develop and maintain change management approaches that support internal communication, training, and awareness initiatives.
• Create, review, and update user guides, leader materials, train-the-trainer resources, and self-service documentation.
• Perform content quality checks to help ensure materials remain accurate, current, and aligned to brand and messaging standards.
• Help manage status reporting and communicate progress, risks, and updates to leadership and key stakeholders.
• Contribute to the ongoing improvement of the team’s SharePoint site and related support materials.
• Work with support teams to address issues efficiently and help improve the client and internal user experience.

Skills

• 5+ years of experience in digital product management and/or project management.
• 3+ years of experience in corporate or commercial banking environments.
• Strong background in change management, launch readiness, or business readiness initiatives.
• Excellent written and verbal communication skills, with the ability to tailor messaging for different audiences.
• Ability to build strong partnerships across business and technical teams.
• Strong attention to detail, organizational skills, and follow-through.
• Analytical thinking and effective problem-solving skills.
• Proficiency with status reporting and cross-functional coordination.

Preferred Skills

• Experience supporting corporate digital initiatives or complex client-facing product launches.
• Comfort working with SharePoint, eLearning tools, and Articulate.
• Experience creating training content, communications, or documentation for internal users.
• Ability to influence alignment across teams and support strategic execution.
• Familiarity with product lifecycle activities from planning through delivery.

Horizontal is committed to fostering an inclusive workplace where diversity, equity, and inclusion are valued and respected. We welcome candidates from all backgrounds and encourage applications from individuals who bring unique perspectives and experiences to the team.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.