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MarTech/Marketing Ops SME | New York City, New York
MarTech/Marketing Ops SME
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New York City , New York

|

Remote

|

Contract

New York City, New York

|

Remote

|

Contract

Job ID 76355|Posted Oct 1, 2026
JOB DESCRIPTION

Join a short-term remote consulting opportunity supporting task analysis across the Adobe Suite, with a focus on turning discovery findings into practical recommendations. This role is ideal for a hands-on subject matter expert who can assess work for onshore, offshore, or AI potential and help identify where SOPs and QA documentation are needed.

Responsibilities

  • Review task breakdowns from internal discovery and evaluate how work can be structured across the Adobe Suite.
  • Assess tasks for onshore, offshore, or AI suitability using practical platform expertise and sound judgment.
  • Provide recommendations on what is realistically achievable for offshore support and AI-enabled execution.
  • Identify where standard operating procedures and quality assurance documentation are needed to support task execution.
  • Offer an informed perspective on the spectrum of AI opportunity, from support-led to more AI-native approaches.
  • Collaborate remotely for approximately 6 hours per week over a 5-week engagement beginning October 5.
  • Complete any required background screening prior to the start of the assignment, which may include fingerprinting.

Skills

  • Strong working knowledge of Adobe Suite-related workflows, including Salesforce Marketing, Adobe Analytics, and SharePoint.
  • Experience evaluating operational work and determining the best execution model for each task.
  • Ability to apply an objective, practical lens to task analysis and delivery recommendations.
  • Understanding of process documentation needs, including SOPs and QA requirements.
  • Clear communication skills and the ability to present recommendations thoughtfully and concisely.
  • Strong organizational skills and the ability to work independently in a remote setting.

Preferred Skills

  • Experience advising on offshore support models or AI-enabled workflow design.
  • Familiarity with process improvement, operational planning, or workflow optimization.
  • Ability to assess ambition scenarios and provide realistic guidance on implementation options.
  • Prior consulting experience or experience working with internal discovery teams.

Horizontal is committed to building an inclusive environment where diverse perspectives are valued, and where equity and belonging are central to how we work. We welcome applicants from all backgrounds and encourage candidates who bring unique experiences and viewpoints to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Horizontal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Horizontal is committed to taking affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or participate in the interview process, click here to request accommodation assistance.

All applicants applying must be legally authorized to work in the country of employment.

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