Join a hands-on warehouse role supporting hardware fulfillment, inventory management, and break/fix operations in a fast-paced, collaborative environment. This position is a great opportunity for someone who enjoys detailed work, solving problems, and helping keep technology moving for end users.

Responsibilities

• Pick, pack, track, and ship hardware for deployment and recovery requests
• Support day-to-day inventory management, including reconciliation and accurate record keeping
• Configure hardware and apply firmware as needed
• Perform break/fix tasks to help restore equipment to working order
• Work closely with end users and internal partners to deliver timely, professional support
• Follow established processes while adapting to changing daily priorities
• Lift, move, and organize equipment and pallets safely as part of warehouse operations

Skills

• Comfort working in a dynamic environment with changing priorities
• Ability to work independently with limited supervision
• Strong attention to detail and commitment to accurate execution
• Excellent written and verbal communication skills
• Solid problem-solving and analytical thinking skills
• Experience using inventory systems
• Ability to lift more than 25 lbs and move pallets
• Positive, collaborative approach to teamwork and customer support

Preferred Skills

• Experience or certification related to MacBook Air support
• Experience or certification related to MacBook Pro support, including 13-inch, 14-inch, 15-inch, or 16-inch models
• Dell Client Foundations certification
• Previous experience supporting hardware fulfillment, inventory, or break/fix workflows
• Ability to build strong working relationships quickly

Horizontal is committed to diversity, equity, and inclusion, and we welcome candidates from all backgrounds to apply. We believe inclusive teams create stronger outcomes, and we strive to foster a respectful environment where every person can contribute and succeed.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.