Join Zoox in Shaping the Future of Autonomous Mobility as a Network Engineer

Are you passionate about cutting-edge technology and reliable network operations? Zoox is seeking a dedicated Network Engineer to be the keystone of our newly established 24/7 Network Operations Center in Scottsdale, AZ. In this pivotal role, you'll be the first line of defense ensuring the seamless operation of live robotaxi services that are revolutionizing transportation. Be part of a diverse and inclusive team committed to innovation, reliability, and safety—help us build a smarter, autonomous future.

What You'll Do:

• Provide proactive, around-the-clock monitoring of critical networks, cloud environments, databases, and authentication systems supporting Zoox Robotaxi operations.
• Act swiftly on system alerts, investigate incidents, and coordinate escalation processes to resolve issues efficiently.
• Maintain real-time oversight of cloud platforms, DNS, authentication services, and core network infrastructure, ensuring system health and uptime.
• Collaborate with our Site Reliability Engineering (SRE) team to analyze incidents and implement continuous reliability improvements.
• Document incidents, prepare shift reports, and participate in escalation calls to troubleshoot and root cause issues.

Required Skills & Qualifications:

• 5+ years in a NOC, SOC, TechOps, or similarly structured operations environment with a solid understanding of incident management and SLAs.
• Extensive experience monitoring enterprise networks, cloud platforms (AWS or GCP), and critical databases.
• Strong knowledge of TCP/IP, DNS, authentication services like EntraID, OpenAuth, SSL/TLS, and general networking principles.
• Proficiency with monitoring and observability tools such as Grafana, Datadog, Kentik, or Logic Monitor.
• Excellent communication skills capable of conveying complex technical information clearly during high-pressure situations.
• Ability and willingness to work onsite in Scottsdale, AZ, on an assigned shift, including at least one weekend day and holiday coverage.

Nice to Have:

• Experience with incident management tools like PagerDuty, ServiceNow, JIRA, or Incident.io.
• Basic scripting skills in Python or Bash for operational automation.
• Linux fundamentals and familiarity with ITIL or similar frameworks.
• Certifications such as CompTIA Network+ and Security+, CCNA, or Juniper JNCIA.

Preferred Education & Experience:

• A degree in Computer Science, Information Technology, or a related field.
• Prior experience in high-availability, live-service environments.

Other Requirements:

• Flexibility to work all shifts—Day, Swing, or Overnight—to ensure continuous coverage.
• Commitment to diversity, equity, and inclusion, fostering a collaborative environment where all voices are valued.

Step into a role where your expertise keeps innovative mobility moving smoothly. If you’re eager to impact a groundbreaking industry and thrive in a dynamic, inclusive workplace, apply today and bring your skills to the forefront of autonomous technology.

Horizontal is committed to building an inclusive workplace where diverse perspectives, backgrounds, and experiences are valued. We welcome applicants who share a collaborative mindset and are excited to contribute to a respectful, equitable, and innovative environment.