We’re looking for a hands-on Quickbase and AI operations specialist to help strengthen a Professional Services organization through better systems, cleaner data, and smarter automation. This role blends Quickbase administration, reporting, process improvement, and Microsoft Copilot Studio development to improve day-to-day productivity and decision-making.

Responsibilities

• Own and support the Professional Services Quickbase environment as the primary administrator and subject matter expert.
• Build and enhance Quickbase applications, including tables, fields, forms, reports, dashboards, workflows, and notifications.
• Create and maintain formulas, calculated fields, validations, role-based logic, and business rules.
• Develop, monitor, and improve Quickbase Pipelines, automations, and integrations with enterprise systems.
• Manage user access, permissions, security settings, and overall application governance.
• Troubleshoot application behavior, data issues, reporting gaps, workflow failures, and user access concerns.
• Design scalable solutions that support project tracking, resource visibility, operational reporting, and business reviews.
• Build, test, deploy, and maintain AI agents using Microsoft Copilot Studio.
• Identify opportunities to reduce manual work through AI, automation, and process improvement.
• Support Professional Services leaders with dashboards, analytics, forecasting, utilization, and planning insights.
• Maintain high data quality through regular validation, cleanup, reconciliation, imports, and audits.
• Create and maintain documentation, training materials, and operating procedures for systems and processes.
• Partner with business stakeholders to gather requirements and turn them into practical technical solutions.

Skills

• 3+ years of hands-on experience with Quickbase administration, development, or business application support.
• 3+ years supporting Professional Services operations, PSA tools, project systems, resource management, or related business platforms.
• Strong Excel skills, including advanced formulas, lookups, pivot tables, data validation, and data cleansing.
• Experience creating reports, dashboards, KPIs, and operational metrics.
• Ability to manage and analyze large data sets with a strong focus on accuracy and consistency.
• Experience gathering business requirements and translating them into system, workflow, or automation solutions.
• Strong troubleshooting, analytical, and problem-solving skills.
• Clear communication skills with the ability to train, support, and coach business users.
• High level of ownership, accountability, and comfort working independently.
• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or a related field, or equivalent experience.

Preferred Skills

• Experience with Microsoft Copilot Studio and AI agent development.
• Background supporting integrations with Quickbase and enterprise tools such as ERP, CRM, Microsoft 365, or Power Platform.
• Familiarity with REST APIs and JSON.
• Experience with low-code or no-code workflow design and business process automation.
• Knowledge of Professional Services concepts such as project planning, resource planning, utilization, forecasting, and backlog management.
• Experience supporting global teams or cross-functional stakeholders.
• Experience creating user training, documentation, and change adoption materials.
• Comfort working in a fast-moving environment with a focus on practical business value.

Horizontal is committed to fostering a workplace where inclusion, equity, and belonging are part of how we work every day. We welcome candidates with a wide range of backgrounds, experiences, and perspectives, and we value the unique contributions each person brings to the team.

Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $41 - $78 per hour based on qualifications and experience.