Join a high-impact Product Manager role focused on Trust & Safety for a global online marketplace and hospitality platform. In this remote 5+ month contract position, you will help shape products that support safety, reduce risk, and improve the experience for guests, hosts, and internal teams.

Responsibilities

• Define and drive product vision and strategy for Trust & Safety initiatives within the Safety area
• Partner with engineering, data science, design, operations, and policy teams to align on priorities and delivery
• Build and maintain a product roadmap and backlog, making thoughtful tradeoffs based on business value and customer impact
• Set clear goals and measurable success metrics for product work
• Present roadmap progress, status updates, and recommendations to leadership and cross-functional stakeholders
• Identify customer pain points and new opportunities, then develop proposals for buy, build, or partner solutions
• Translate short-term plans into scalable product capabilities that help address safety issues over time
• Navigate ambiguity and balance customer needs, business priorities, and technical or operational constraints
• Communicate clearly and influence decisions across a global, cross-functional environment

Skills

• 5+ years of product management experience
• Background in trust, safety, risk, or fraud through product, operations, or engineering work
• Strong written and verbal communication skills with the ability to engage diverse stakeholders
• Solid analytical, troubleshooting, and problem-solving capabilities
• Experience working on machine learning products or technical product management initiatives
• Comfort with hypothesis-driven product development and experimentation
• Ability to collaborate effectively across teams, time zones, and functions
• Demonstrated skill in prioritization, planning, and executing in fast-paced environments

Preferred Skills

• Experience influencing senior leaders and executive stakeholders
• Entrepreneurial mindset with a drive to achieve ambitious goals
• Experience building alignment during high-stakes tradeoff discussions
• Strong sense of ownership and the ability to lead through uncertainty
• Familiarity with product strategy for complex platform or operational tooling

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where different perspectives are valued and respected. We welcome candidates from all backgrounds and encourage individuals who bring unique experiences and ideas to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $57 - $92 per hour based on qualifications and experience.