We are seeking a dynamic and detail-oriented Account Coordinator to join our growing Ads Account Management team. This role is essential in supporting the execution of digital advertising campaigns and ensuring client success throughout the campaign lifecycle.

Responsibilities

• Manage the intake process for advertising campaigns, including completing necessary internal forms.
• Submit and oversee JIRA tickets in collaboration with Ads Operations and vendor teams.
• Coordinate the collection of creative assets and confirm readiness for campaign launch.
• Identify and escalate any executional challenges or delays as needed.
• Oversee the month-end billing process for assigned accounts and serve as the main contact for billing inquiries.
• Foster strong relationships with clients and agencies to support seamless campaign execution.
• Track ticket progress and ensure timely resolutions with relevant teams.

Skills

• 1-3 years of experience in Account Coordination, Sales Planning, or Account Management within digital media.
• Strong organizational skills and attention to detail to manage multiple deadlines effectively.
• Excellent written and verbal communication skills for clear client interactions.
• Proficient in CRM, OMS, and ad serving platforms.

Preferred Skills

• Experience with Direct IO, Programmatic Guaranteed, and PMP advertising.
• Familiarity with advertising research and verification vendors.
• Sound judgment in identifying and escalating issues when necessary.

At Horizontal Talent, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We encourage applicants from all backgrounds to apply and join us in creating a vibrant and equitable environment.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.