Join our team as a UX Content Designer, where you'll craft engaging content experiences that enhance user satisfaction and drive product adoption. This role offers the chance to work collaboratively across multiple teams, utilizing your expertise in content strategy and design.

Responsibilities

• Develop and implement content strategies to improve user experiences across various delivery teams.
• Collaborate with stakeholders to define content direction and flow for complex projects.
• Apply human-centered design methods to translate business and user needs into accessible content.
• Conduct competitive analysis to inform design processes and stay updated with industry trends.
• Manage content design within an agile environment, ensuring alignment with brand guidelines.

Skills

• Proven experience in content design, UX writing, or a related field.
• Strong understanding of information architecture and user-centered design principles.
• Excellent stakeholder engagement and communication skills.
• Ability to create clear and compelling content that meets user needs.

Preferred Skills

• Experience with design thinking and service design methodologies.
• Familiarity with performance measurement and optimization techniques.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of digital marketing and analytics.

At Horizontal, we are committed to fostering a diverse, equitable, and inclusive workplace where every team member's voice is valued. We encourage applicants from all backgrounds to apply and contribute to our innovative culture.