Join our dynamic team as a Network Field Engineer, where you'll play a crucial role in maintaining and enhancing our data network. This position is perfect for those who thrive on solving complex network issues and enjoy collaborating in a supportive environment.

Responsibilities

• Provide expert technical support to ensure smooth operation of LAN and WAN networks.
• Engage in troubleshooting processes to quickly resolve network performance issues.
• Collaborate on network upgrades and improvements to boost efficiency.
• Document and evaluate network configurations, identifying areas for enhancement.
• Participate in an on-call rotation, staying updated on security and networking practices.

Skills

• Advanced troubleshooting skills and knowledge of LAN/WAN technologies.
• Proficiency in network protocols and services, including TCP/IP, OSPF, and EIGRP.
• Ability to independently plan and execute complex network solutions using Cisco devices.
• Strong documentation skills, preferably using tools like Visio.
• Excellence in customer service and a team-oriented mindset.

Preferred Skills

• Experience in a healthcare environment with an understanding of HIPAA regulations.
• Progress toward or achievement of a Cisco Certified Network Associate (CCNA) certification.
• Experience in mentoring team members and openness to knowledge sharing.

At Horizontal, we are dedicated to fostering an inclusive environment where individuals from all backgrounds can thrive and contribute to innovative solutions.