Join a dynamic team as a Content Experience Designer, where you'll leverage your creativity and expertise to enhance user experiences through engaging and human-centered content. This role offers the opportunity to work in a hybrid environment while contributing to meaningful projects that impact customers positively.

Responsibilities

• Develop and design omni-channel content experiences that are user-friendly and aligned with business goals.
• Collaborate with cross-functional teams to ensure consistent messaging and branding across all platforms.
• Conduct research and analysis to understand user needs and inform content strategies.
• Create accessible and inclusive content that adheres to compliance standards.
• Utilize design-thinking methodologies to craft engaging and persuasive content solutions.
• Manage the integration of content design throughout the product development lifecycle.

Skills

• Proven experience in content strategy, UX writing, and user-centered design.
• Strong analytical skills to evaluate user feedback and content performance.
• Excellent communication and collaboration abilities to work effectively within teams.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Preferred Skills

• Experience with design systems and service blueprints.
• Familiarity with agile methodologies and cross-functional collaboration.
• Background in marketing or analytics to enhance content effectiveness.
• Understanding of customer experience research and insights.

At Horizontal, we embrace diversity, equity, and inclusion as core principles, and we welcome applicants from all backgrounds to contribute their unique perspectives and experiences.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $32 - $65 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.