Join our team as a Mid-Level Process Engineer, where you'll play a pivotal role in enhancing operational efficiency and user experience through innovative process optimization.

Responsibilities

• Lead discovery sessions with cross-functional teams to define project scope and frame problems effectively.
• Conduct engaging workshops to map current processes and identify improvement areas.
• Translate insights into actionable business and technical requirements for AI and automation solutions.
• Create and maintain process documentation to support ongoing projects and initiatives.
• Communicate progress effectively, managing risks with strong documentation and collaboration skills.

Skills

• Proficiency in business process management and end-to-end process design.
• Exceptional analytical and problem-solving skills in complex environments.
• Proven ability to engage with and manage stakeholders at all levels.
• Competence in drafting detailed business and technical requirements.

Preferred Skills

• Experience in the financial services industry, particularly with tools like Salesforce.
• Certification in Lean/Six Sigma or training in User-Centered Design.

At Horizontal, we are committed to fostering a diverse and inclusive workplace where unique perspectives are valued.