Product Lead
Petaling Jaya , Selangor
|Hybrid
|Direct hire
Petaling Jaya, Selangor
|Hybrid
|Direct hire
Job ID 8329|Posted Jul 8, 2026
JOB DESCRIPTION
Product Lead (Supply Chain Applications)
Location: Kuala Lumpur, Malaysia (Hybrid)
Employment Type: Permanent
About the Role
We are looking for an experienced Product Lead to oversee the delivery, support, and continuous improvement of Supply Chain applications across ERP and Warehouse Management Systems (WMS).
This role combines functional expertise, product coordination, team leadership, and stakeholder management. You will lead a small team while ensuring business requirements are translated into effective system solutions, balancing both day-to-day operational support and project delivery.
Key Responsibilities
Requirements
Nice to Have
Why Join?
Location: Kuala Lumpur, Malaysia (Hybrid)
Employment Type: Permanent
About the Role
We are looking for an experienced Product Lead to oversee the delivery, support, and continuous improvement of Supply Chain applications across ERP and Warehouse Management Systems (WMS).
This role combines functional expertise, product coordination, team leadership, and stakeholder management. You will lead a small team while ensuring business requirements are translated into effective system solutions, balancing both day-to-day operational support and project delivery.
- Lead the delivery, support, and enhancement of Supply Chain applications (ERP/WMS).
- Manage a small team of functional analysts, application support engineers, and developers.
- Gather and analyse business requirements, translating them into functional specifications and solution designs.
- Coordinate application enhancements, releases, deployments, and production support activities.
- Ensure incidents, service requests, and system issues are managed within agreed SLA timelines.
- Work closely with business users, warehouse operations, vendors, and technical teams to deliver business solutions.
- Prioritise product backlog items and coordinate delivery across multiple stakeholders.
- Support configuration, testing, UAT, implementation, and post-production activities.
- Drive continuous improvements, process optimisation, and system stability.
- Bachelor's Degree in Information Technology, Computer Science, Engineering, Supply Chain, or a related discipline.
- Minimum 5 years of experience supporting Supply Chain applications such as ERP, WMS, or similar enterprise systems.
- Hands-on experience in application configuration, functional analysis, testing, implementation, and production support.
- Proven experience leading delivery activities or coordinating product/application teams.
- Experience managing or mentoring small teams.
- Strong understanding of both:
- Production Support (Incident Management, Problem Management, SLA-driven environments)
- Project Delivery (Enhancements, Releases, Deployments, System Implementations)
- Strong business analysis skills, including requirements gathering, process mapping, functional specifications, and solution design.
- Experience working with business stakeholders, vendors, and cross-functional technical teams.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with SAP EWM, SAP WM, Oracle WMS, Manhattan, Blue Yonder, or similar WMS solutions.
- Experience with Agile/Scrum delivery methodologies.
- Knowledge of ITIL or IT Service Management (ITSM).
- Exposure to warehouse operations, logistics, or supply chain processes.
- Experience supporting global or regional enterprise applications.
- Opportunity to work with a global Supply Chain technology team.
- Lead critical enterprise applications supporting regional business operations.
- Exposure to large-scale ERP and Warehouse Management initiatives.
- Collaborative hybrid working environment with opportunities for career growth.
Horizontal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Horizontal is committed to taking affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or participate in the interview process, click here to request accommodation assistance.
All applicants applying must be legally authorized to work in the country of employment.
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