About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in US, UAE, India, and Malaysia.
 

Key Stakeholders:

• Internal: Finance, Warehouse Management, Auctions Team, Marketing team, and other head of sales.
• External: Insurance companies.

• Maintain an outstanding knowledge of insurance and claims processing, including the incentives that drive the bottom line for the insurance industry claims departments.
• Build and maintain the Pickles' reputation and relationships within the industry. Become a trusted member and a thought leader in the motor and general insurance community.
• Innovative thinking - making it happen and finding solutions when uncertainty arises.
• Learning and working with others - we are a collaborative team; we like to think in terms of options and outcomes and making a decision then moving forward quickly.
• Execution - our model is well established; you’ll be responsible for strategically tailoring the model for Malaysia and also directly involved in execution. You will be directly accountable for our success.

• Increasing the number of vendors (Primarily insurers) and the overall amount of inventory put to auction each month.
• Developing, sustaining, and selling the concept of a Malaysia-wide shared insurance claims assessment center.
• Building a pre-intake and sales Support team to service the buyers, creating an easy transfer of ownership service between our vendors and buyers.

• Deliver outstanding customer service to both vendors and buyers to ensure we achieve maximum returns on every vehicle put to auction.
• Make Pickles Asia an indispensable part of our customer’s business operations and create barriers to entry for competitors.

• Monitor and control all pre-intake of vehicles and ensure prompt completion of extracting vehicles from repairers to Pickles yard.
• Complete pre-auction activities, including valuation work, lotting preparation and order, reserve review and recommendation, marketing activities (including showcasing marketing work to vendors)
• Complete all post-auction reporting activities, including offer/sale recommendations, explanations of success or anomalies, vender vs. auction trend reporting.
• Conduct monthly reporting with vendors, quarterly account reviews (vendor vs. industry trends), cost reduction advisory, industry knowledge sharing, and taking vendor feedback to the company.
• Maintain a client relationship log in the company CRM and submit monthly sales reports to the Executive team.
• Ensure all vendor and buyer requests and complaints are responded to promptly, politely, and in accordance with Pickles procedures.
• Assist in training and development of staff in specific vendor requirements.
• Assist in the auction process to maximize vendor returns.
• State “Hire me” at the top of your application.
• Report on relevant sales issues at the fortnightly Departmental Managers meeting.

• Volume of vehicles sold each month.
• Clearing pre-intake vehicles with a success rate of 90% acceptance within 2 months on average.
• Bringing in high percentage of salvage vehicles from our insurance clients

• Have work experience in Sales and Operations. (3 - 4 years experience)
• Have excellent presentation and PR skills.
• Have good skills in Microsoft Excel, Power Point and Word.
• Able to analyze data.
• Good communication skills in English.
• Passionate about making a positive impact to the company and for clients.