Kuala Lumpur , W.P. Kuala Lumpur
|Onsite
|Direct hire
Kuala Lumpur, W.P. Kuala Lumpur
|Onsite
|Direct hire
About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in US, UAE, India, Australia and Malaysia.
Job Descriptions
You will:
- Identifying, diagnosing, and resolving the escalated incident in Windows Server platforms
- Escalated the case to L3 Infrastructure/application team if need
- Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc…
- Responsible for system troubleshooting and performance turning.
- Prepare and maintain technical documentations.
- Providing support on issues related to servers, hypervisors and storages
- Liaise with external vendors for IT Server operations and maintenance
You bring:
- Bachelor in Computer Science or related discipline;
- Holder of ITIL Foundation or above is a plus
- >2 years relevant working experiences in Windows Servers, VMware, x86 servers and storage
- Sizeable company and ITIL experience is preferable
- Self-motivated, quick learner, Can-do attitude and able to work under pressure
- Knowing in SAN infrastructure, SiteScope, AD and VMware is a plus
- Good written and verbal communication skills in English and Cantonese
- Willing to work on 24x7 shift rotation & on public holidays (PH), will be compensated with shift allowance and time off for working on PH
We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.
All applicants applying must be legally authorized to work in the country of employment.