Accounts Receivables & Credit Collection Specialist
Kuala Lumpur, W.P. Kuala Lumpur
|Hybrid
|Contract
|Job ID 7913|Posted Sep 11, 2025JOB DESCRIPTION
Accounts Receivables & Credit Collection Specialist
Location: Kuala Lumpur, Malaysia
About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in the US, UAE, India, Malaysia & Australia.
About the Role: We’re looking for an experienced Accounts Receivables and Collection Specialist to join our Finance team. You will support our Accounts Receivable operations by managing payment applications, credit checks, debt analysis, and client communication. This role requires a structured, analytical professional with experience working in international and multicultural environments.
Key Responsibilities:
Accounts Receivable Operations:
Debt Analysis & Collection Support:
With Demonstrated Skills & Autonomy:
Skills & Competencies Required:
Tools & Technical Knowledge:
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Location: Kuala Lumpur, Malaysia
About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in the US, UAE, India, Malaysia & Australia.
About the Role: We’re looking for an experienced Accounts Receivables and Collection Specialist to join our Finance team. You will support our Accounts Receivable operations by managing payment applications, credit checks, debt analysis, and client communication. This role requires a structured, analytical professional with experience working in international and multicultural environments.
Key Responsibilities:
Accounts Receivable Operations:
- Perform accounts clearing, ensuring payments are applied accurately and in compliance with company policies.
- Conduct credit checks in line with company’s Credit Policy to assess client risk.
- Manage all administrative duties related to ensuring smooth office and finance team efficiency.
- Process and resolve repayments and refunds queries from clients.
- Provide accurate and timely responses to client queries in a professional manner.
- Maintain and update account status records to ensure data accuracy.
Debt Analysis & Collection Support:
- Analyse unresolved debts to identify trends, patterns, and potential risks.
- Support collection agents in managing overdue accounts through reporting and coordination.
- Investigate historical debt data to better understand client payment behaviours and propose actions.
With Demonstrated Skills & Autonomy:
- Proactively contact clients to follow up and negotiate overdue payments.
- Investigate and resolve billing disputes and customer credit issues.
- Prepare and deliver reports on collection activities, overdue accounts, and progress updates to management.
- Identify and recommend process, procedural, or tool improvements to enhance collection effectiveness and efficiency.
Skills & Competencies Required:
- Strong analytical skills with the ability to interpret financial data and identify solutions.
- Highly structured and organized approach to work, with attention to detail.
- Demonstrated ability to work in an international and multicultural environment.
- Excellent communication skills with fluency in English (both written and spoken).
- Additional language skills are an asset.
Tools & Technical Knowledge:
- Microsoft Excel at an intermediate to expert level (data analysis, reporting, advanced formulas).
- Hands-on experience with SAP (S/4HANA, BRIM, Fiori) or other ERP systems.
The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer.
We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.
All applicants applying must be legally authorized to work in the country of employment.