About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, and Malaysia.


Job Description

We are seeking an experienced and results-driven Business Manager to join our Horizontal Talent team in Bangalore. This is an exciting opportunity for an individual with a strong background in Domestic Contract Staffing and Product/Service Hiring within the technology sector. You will play a pivotal role in developing and managing client relationships, understanding their staffing needs, and driving growth by providing tailored workforce solutions. This position offers significant growth potential in a fast-paced, dynamic environment.


Key Responsibilities:
 

• Business Development & Growth: Drive business growth by identifying and securing new accounts, achieving market share goals, and expanding business with existing clients.
• Client Relationship Management: Develop and nurture strong, long-term relationships with key client stakeholders, becoming trusted advisors who understand and anticipate their staffing needs.
• Strategic Staffing Solutions: Collaborate closely with the Recruiting Team to provide customized staffing solutions that meet both the client’s immediate needs and long-term business objectives.
• Lead Generation & Opportunity Identification: Proactively generate leads through research, existing client relationships, and networking. Qualify leads and transforms them into viable business opportunities.
• Contract Negotiation & Pricing: Negotiate contracts, billing rates, and service agreements with client managers, ensuring mutually beneficial terms while meeting company margin objectives.
• Delivery & Performance: Oversee the timely delivery of staffing services, ensuring quality and efficiency. Continuously monitor client satisfaction and retention by addressing needs and exceeding expectations.
• Market Intelligence & Trend Awareness: Keep abreast of industry trends and market demands to better serve clients and remain competitive in the evolving staffing landscape.
• Customer Satisfaction & Retention: Ensure high levels of customer satisfaction by delivering exceptional service, fostering strong relationships, and maintaining regular communication with clients.

• Experience: A minimum of 10 years of experience in account management, client relations, and delivery in the technology staffing or staffing industry.
• Industry Knowledge: Strong understanding of technical roles and requirements within the IT, Digital, and Business Strategy sectors.
• Business Development Skills: Demonstrated success in lead generation, contract negotiation, and business growth through strategic relationship management.
• People Skills: Exceptional interpersonal and relationship-building abilities, with a talent for establishing rapport with both clients and candidates.
• Communication & Negotiation: Strong communication, negotiation, and influencing skills to secure long-term client partnerships and favourable contract terms.
• Results-Oriented: Proven track record of meeting business growth and performance targets in a fast-paced, competitive environment.
• Adaptability: Ability to work effectively under pressure, manage competing priorities, and adapt to changing business needs and market conditions.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.