We’re seeking a Technical Director to lead account delivery for a high-impact client engagement, serving as the senior technical leader responsible for delivery quality, technical direction, and client success. This hybrid role combines hands-on technical leadership with delivery oversight, offering the opportunity to shape solutions, guide teams, and drive meaningful outcomes across multiple workstreams.

Responsibilities

• Act as the primary technical point of contact for senior client stakeholders and maintain regular executive-level communication.
• Own end-to-end delivery performance across scope, schedule, quality, and release readiness.
• Set clear quality standards for delivery, including review practices, testing expectations, and release criteria.
• Lead and support Technical Delivery Managers, Program and Project Managers, Architects, and Product Managers in day-to-day execution.
• Provide final technical direction for solution design, architecture, and technology decisions.
• Participate directly in architecture reviews, solution shaping, and technical problem-solving.
• Resolve escalations quickly and effectively, both on the client side and within the delivery team.
• Oversee responsible use of AI-assisted and agentic development approaches, including review and quality controls.
• Coach and mentor team members to strengthen delivery capability and grow the account’s talent bench.
• Partner on staffing, resource planning, and coordination across onshore and offshore teams.
• Collaborate on account margin, budgeting, estimates, SOWs, and change-order support.
• Identify expansion opportunities during delivery and partner with commercial leaders to help shape future work.

Skills

• 12–15 years of experience in technology delivery, including leadership roles such as Delivery Director, Associate Director, Senior Manager, or equivalent.
• Strong technical background with the ability to evaluate architecture decisions and guide delivery with credibility.
• Proven experience leading large, multi-workstream engagements and improving delivery outcomes.
• Experience managing distributed teams across onshore and offshore locations.
• Working knowledge of delivery budgets, margins, estimates, and change-order fundamentals.
• Excellent communication skills with the ability to translate technical topics for both executive and technical audiences.
• Demonstrated ability to mentor delivery managers, architects, and program/project leaders.
• Hands-on experience with AI-assisted or agentic development in a delivery environment, including quality and risk controls.
• Ability to travel to the client site at least monthly and as needed for important meetings.

Preferred Skills

• Previous title of Director or Technical Director at a consulting or systems integration organization.
• Experience in healthcare or another regulated industry with awareness of HIPAA and PHI handling considerations.
• Experience working in an agent-orchestrated delivery model at scale.
• Track record of contributing to account growth through trusted delivery leadership and solution credibility.

Horizontal is committed to building an inclusive workplace where diverse perspectives, experiences, and backgrounds are valued. We believe equity and belonging strengthen teams, improve outcomes, and help us deliver better experiences for our clients and communities.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.