Join a mission-driven team focused on helping maintain the integrity of AI systems through careful review, policy enforcement, and collaborative safety operations. This remote contract opportunity runs from November 17 2026 through May 14 2027 and is ideal for a detail-oriented professional who thrives in fast-paced, cross-functional environments.

Responsibilities

• Review user interactions, customer signals, and related materials to identify potential policy issues
• Apply established safeguards workflows and policy guidelines with accuracy and consistency
• Support content labeling, review surges, and operational coverage as team needs evolve
• Partner with strategy, policy, and threat intelligence teams to surface trends and potential gaps
• Escalate patterns, risks, and opportunities for classifier improvement to relevant stakeholders
• Prepare clear weekly updates that summarize workflows, findings, and operational insights
• Assist with customer communication and appeals related to policy enforcement
• Respond to cross-functional requests in a timely, organized, and collaborative way

Skills

• Strong attention to detail and a systematic approach to reviewing complex information
• Ability to learn quickly and adapt to changing priorities and workflows
• Excellent written and verbal communication skills
• Proven ability to work independently while meeting deadlines
• Comfort working in a team-oriented environment with shared goals
• Interest in AI safety, responsible technology, and ethical operations
• Capability to handle sensitive, explicit, or disturbing material professionally and thoughtfully

Preferred Skills

• Experience in content moderation, trust and safety, safeguards, or a related field
• Familiarity with policy enforcement on digital platforms
• Background in identifying user behavior trends and operational risk signals
• Understanding of AI ethics and responsible technology practices
• Experience supporting reporting, issue tracking, or workflow improvement efforts

Horizontal is committed to fostering an inclusive, equitable, and welcoming workplace where different perspectives are valued and everyone has the opportunity to contribute and succeed. We encourage candidates from all backgrounds to apply and bring their unique strengths to the team.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.