Join a fast-paced network operations team supporting critical enterprise infrastructure in Rochester, MN. This 12-month opportunity is focused on hands-on incident response, operational support, and keeping complex Cisco-based networks running at a high level of availability and performance.

Responsibilities

• Respond quickly to network incidents and help restore service with minimal disruption
• Monitor network health, perform routine maintenance, and support ongoing performance tuning
• Investigate outages and identify root causes to help prevent repeat issues
• Partner with cross-functional IT teams, architects, and site support staff to maintain connectivity
• Provide on-site support including rack and stack work, cabling, and hardware replacement
• Support enterprise networking operations in a healthcare environment where reliability matters every day

Skills

• Hands-on network engineering experience with a strong focus on operations and incident response
• Solid working knowledge of Cisco networking technologies, including routers, switches, firewalls, and routing protocols
• Ability to troubleshoot complex network issues efficiently and calmly
• Experience working in an environment that requires high availability and quick resolution of technical problems
• Comfort working on-site in Rochester, MN approximately 95% of the time
• Strong collaboration and communication skills

Preferred Skills

• Cisco certification such as CCNA or CCNP, or another recognized networking certification
• Experience with hardware replacements and direct site operations
• Background supporting enterprise-scale network infrastructure
• Interest in proactive maintenance and continuous improvement of network performance

Horizontal is committed to fostering a welcoming, inclusive environment where diverse perspectives are valued and respected. We believe equity and inclusion strengthen teams, improve outcomes, and help create opportunities for everyone to thrive.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.