Join a collaborative Customer Identity and Application Security team supporting critical privacy, security, and platform operations work in a fast-paced enterprise environment. This role is ideal for someone who enjoys hands-on system administration, cross-functional partnership, and contributing to reliable, secure application experiences.

Responsibilities

• Administer and maintain the cookie management platform, including onboarding applications, categorizing cookies, applying branding standards, and publishing updated scripts on a recurring schedule
• Create, coordinate, and implement IT change records within the service management platform
• Support production deployments by coordinating code releases, validating post-deployment results, and helping resolve issues as needed
• Perform recurring maintenance tasks such as certificate renewals, secret rotations, and account deprovisioning
• Configure and maintain authentication and authorization settings for new and changing applications
• Support code vulnerability management tools and related operational processes
• Develop recurring operational, compliance, and application reports
• Coordinate testing activities and communicate updates with internal stakeholders and users
• Provide production support and help ensure systems remain aligned with established policies and standards
• Collaborate with business analysts, technical teams, management, and cross-functional partners to move work forward
• Support additional systems and capabilities within the Customer Identity and Application Security portfolio as needed
• Follow safety, security, and operational best practices while contributing to a positive team environment

Skills

• Strong verbal and written communication skills
• Proven collaboration skills in a team environment working with developers and quality engineers
• Experience in Agile/Scrum delivery environments
• Background in change management, incident management, and request management
• Hands-on experience with application monitoring tools for environment health awareness
• At least 2 years of system administration experience
• Ability to troubleshoot complex issues and develop practical solutions
• Willingness to help drive tasks forward and support resolution efforts
• Availability to support deployments multiple times per week, including occasional after-hours and off-cycle work when needed

Preferred Skills

• Experience with cookie management software such as OneTrust
• Data analysis and reporting experience
• Scripting knowledge such as PowerShell or SQL
• Experience with a customer identity and access management platform such as Okta
• Familiarity with web application certificates
• Production support experience with both internal teams and external customers
• Experience with ServiceNow, Octopus, Terraform, SQL Server Management Studio, or Visual Studio Code
• Experience with Dynatrace or similar monitoring tools
• Interest in exploring AI tools to improve automation and support processes

Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued and everyone is encouraged to contribute, grow, and succeed. We welcome applicants from all backgrounds and are dedicated to equity, respect, and belonging in every stage of the hiring process.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.