Step into a hands-on Fleet Support Engineer role supporting the operational uptime of an autonomous vehicle fleet in Atlanta, GA. This onsite position is ideal for a technically minded problem solver who enjoys real-time troubleshooting, cross-functional collaboration, and improving vehicle reliability through detailed analysis and documentation.

Responsibilities

• Serve as the main escalation contact for sensor-related fleet issues and support technicians in real time.
• Investigate technical problems by reviewing logs, vehicle data, and sensor data to identify root causes and trends.
• Document troubleshooting steps, update repair guidance, and help build a stronger knowledge base for field teams.
• Support hardware bring-up and validation for new sensor components such as LiDAR, radar, and cameras.
• Develop practical diagnostic workflows to improve issue detection, calibration, and data integrity.
• Partner with engineering teams to strengthen tools, improve fleet issue detection, and implement countermeasures.
• Define the key data needed to confirm resolutions and measure the effectiveness of fixes.
• Collaborate across teams to improve vehicle performance, reliability, and service efficiency.
• Be available for overtime when needed with advance notice and travel occasionally within the U.S. as required.

Skills

• At least 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on perception systems and sensors.
• Bachelor’s degree in Electrical Engineering or Computer Engineering.
• Working knowledge of low- and high-voltage circuits and safe troubleshooting practices.
• Experience with Unified Diagnostic Services (UDS) and systems architecture in an operations environment.
• Ability to read schematics, electrical diagrams, connector end views, and pinouts.
• Strong problem-solving skills with the ability to break down complex vehicle issues into actionable component-level actions.
• Clear communication skills and the ability to build effective working relationships across teams.
• Willingness to pass a background check.

Preferred Skills

• Experience working with electric vehicle technology.
• Background supporting vehicle troubleshooting remotely.
• Familiarity with vehicle systems and diagnostic tools.
• Experience using Linux and Python for fleet-level data processing.
• Knowledge of software that interfaces with hardware.
• Understanding of networking, TCP, and socket programming.

Horizontal is committed to fostering an inclusive, equitable workplace where people of all backgrounds, experiences, and perspectives can contribute and thrive. We value diversity of thought and encourage candidates from all communities to apply.