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Customer Education Program Specialist | Plymouth, MN
Customer Education Program Specialist
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Plymouth , MN

|

Onsite

|

Contract

Plymouth, MN

|

Onsite

|

Contract

Job ID 76151|Posted Sep 9, 2026
JOB DESCRIPTION

Bring your event coordination, project management, and systems-thinking skills to a fast-paced role supporting high-impact customer education programs. This opportunity is ideal for someone who enjoys building structure, partnering across teams, and helping create seamless experiences for internal and external stakeholders.

Responsibilities

  • Plan and support internal and external meetings, events, and presentations from start to finish
  • Coordinate logistics across stakeholders, vendors, and cross-functional partners to help ensure successful program execution
  • Support venue sourcing and event setup to align meeting space and requirements with program needs
  • Manage registration, attendee communications, physician contracting, and related event coordination tasks
  • Track post-event activities, including invoice processing, internal chargebacks, financial summaries, and attendee feedback
  • Help maintain accurate reporting, compliance tracking, and program metrics to support continuous improvement
  • Assist with building and improving systems, databases, and CRM-based tracking tools
  • Partner with Legal, Compliance, and other internal teams to help ensure event activities follow company policies and regulatory requirements
  • Review business needs and help develop practical processes that support evolving team goals

Skills

  • Bachelor’s degree required
  • Strong organization and project management skills
  • Ability to adapt quickly and approach new challenges with a problem-solving mindset
  • Clear and effective communication skills
  • Experience managing high-profile audiences, attendees, or stakeholders
  • Experience working with CRM tools and databases
  • Basic proficiency with Excel, PowerPoint, and other Microsoft Office tools
  • Ability to collaborate across departments and build positive working relationships
  • Comfort working in an environment where processes may be new, evolving, or still being developed

Preferred Skills

  • Experience supporting healthcare, clinical, or corporate events
  • Familiarity with compliance-related processes and event approvals
  • Experience helping create or improve workflows, standards, or operating procedures
  • Strong attention to detail when handling logistics, reporting, and documentation
  • Ability to work independently while remaining collaborative and responsive to team needs
  • Interest in developing digital tools and solutions that improve efficiency

Horizontal is committed to creating an inclusive and welcoming workplace where every person is valued, respected, and supported. We believe diverse perspectives strengthen our teams, improve our work, and help us build better outcomes for everyone.

 

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

 

Horizontal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Horizontal is committed to taking affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or participate in the interview process, click here to request accommodation assistance.

All applicants applying must be legally authorized to work in the country of employment.

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