Bring your transportation systems expertise to a dynamic Business Analyst role supporting enterprise-wide solutions in the TMS and OBC space. This 12-month contract offers the opportunity to partner with cross-functional teams, contribute to impactful deployments, and help shape technology solutions that align with a global template.

Responsibilities

• Translate business needs into clear process and technology requirements for transportation management and on-board computer solutions.
• Support business case development for new applications and enhancements, including evaluating benefits, risks, and operational impact.
• Help manage deployment activities by reviewing support tickets, prioritizing issues, and driving resolution.
• Assist with requirements gathering for expansion into additional product lines.
• Create test plans and test cases, perform functional testing, and support user acceptance testing for assigned solutions.
• Contribute to the support and enhancement of moderately complex systems, including error handling improvements.
• Maintain clear and detailed documentation for processes, issues, and solution changes.
• Provide user training for supported applications as needed.
• Support unit testing, integration testing, cutover activities, and hypercare after deployment.
• Promote a strong safety culture by following policies, procedures, and workplace safety practices.

Skills

• At least 4 years of business analysis experience in road transportation IT.
• Experience supporting one full lifecycle OBC deployment.
• Experience supporting one full lifecycle TMS deployment.
• At least 1 year of support experience with OBC and/or TMS systems.
• 1 year of experience facilitating requirements-gathering SDLC workshops.
• Proven ability to work effectively across cross-functional, matrixed teams.
• Strong communication, organization, and presentation skills.
• Ability to work independently, manage time effectively, and balance research with collaboration.
• Must be able to complete work in the CST time zone.

Preferred Skills

• Experience with Motive deployments.
• Experience supporting Mastery Mastermind deployments or production support.
• Background in road energy transportation.
• Snowflake integration experience.

Horizontal is committed to building an inclusive workplace where diverse perspectives, experiences, and backgrounds are valued and respected. We welcome candidates who bring curiosity, collaboration, and a passion for helping teams create better solutions.