Are you a skilled Business Analyst who enjoys turning complex operational needs into clear, actionable solutions? This contract role supports data center projects and operations, with a focus on requirements gathering, documentation, project coordination, reporting, and resiliency planning in a fast-paced environment.

Responsibilities

• Gather, analyze, and document business, technical, and non-functional requirements.
• Translate stakeholder needs into functional and technical deliverables that support project execution.
• Create and maintain project documentation, process flows, release plans, and operating procedures.
• Support project planning activities, including scope, scheduling, status updates, and coordination.
• Build and manage JIRA stories, tasks, and action items to help drive work forward.
• Maintain organized documentation using Confluence and Microsoft Office tools.
• Develop reports, dashboards, and KPI tracking to support business and operational decision-making.
• Review current processes and identify opportunities to improve efficiency and execution.
• Support Data Center Infrastructure Management reporting and related operational analysis.
• Assist with financial tracking, forecasting, and reporting for assigned projects.
• Contribute to business continuity, disaster recovery, and Black Start readiness efforts, including dependency mapping and tabletop exercises.
• Prepare meeting notes, track follow-up items, and coordinate across multiple stakeholder groups.
• Travel to data center facilities as needed.

Skills

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent experience.
• 3+ years of Business Analyst experience supporting data center, infrastructure, or technology-related projects.
• Experience gathering requirements and converting them into clear technical and functional outputs.
• Strong working knowledge of JIRA, Confluence, Microsoft Project, Visio, and Microsoft Office Suite.
• Ability to create organized documentation and communicate complex information clearly.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while managing multiple priorities simultaneously.

Preferred Skills

• Experience with Data Center Infrastructure Management (DCIM) tools.
• Background supporting disaster recovery, operational resilience, or Black Start initiatives.
• Familiarity with critical data center infrastructure such as power, cooling, and capacity management.
• Experience supporting process improvement or operational efficiency initiatives.
• Comfort working with cross-functional teams in a highly collaborative environment.

Horizontal is committed to fostering an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We welcome applicants from all backgrounds and are dedicated to building teams that reflect a broad range of experiences, perspectives, and talents.