Join a dynamic KYC/KYB operations team focused on supporting hotel and hospitality partners through thoughtful onboarding, ongoing monitoring, and periodic review work. This remote contract role is ideal for a detail-oriented compliance professional who enjoys working with complex legal entity structures, collaborating across teams, and helping improve processes that support strong regulatory standards.

Responsibilities

• Support KYC/KYB onboarding, ongoing monitoring, and remediation activities for hotel and hospitality legal entities.
• Review complex ownership and operating structures, including beneficial ownership chains, management agreements, multi-property portfolios, and franchise or brand licensing arrangements.
• Conduct periodic reviews of existing partners to help ensure compliance with AML, CTF, and KYC requirements.
• Partner with global analysts to help maintain strong productivity, quality, and workflow performance.
• Provide guidance, training, and escalation support for team members handling complex cases.
• Identify opportunities to improve KYC/KYB processes, procedures, and tools specific to hotel partner onboarding and monitoring.
• Collaborate with Compliance, Legal, Sales, Risk, and Technology teams to support seamless review and onboarding activities.
• Prepare updates and reports for management on key risks, trends, and operational improvements.

Skills

• Strong experience in KYC, KYB, AML, CTF, or related compliance operations.
• Deep understanding of legal entity due diligence and complex organizational structures.
• Ability to review and assess hotel, hospitality, or similarly structured business entities.
• Experience with periodic reviews, escalations, and case management in a regulated environment.
• Excellent communication and collaboration skills across internal stakeholders and external partners.
• Strong attention to detail, sound judgment, and a proactive approach to risk identification.
• Ability to manage priorities, maintain quality standards, and work effectively in a global team setting.

Preferred Skills

• Experience supporting hotel, hospitality, or marketplace partner onboarding and monitoring.
• Background in process improvement or workflow optimization.
• Familiarity with automation tools or technology-driven compliance processes.
• Experience coaching or supporting analysts in a lead or senior-level capacity.
• Comfort working with complex ownership, franchise, or multi-entity relationship structures.

Horizontal is committed to building an inclusive workplace where diverse perspectives are valued, respected, and encouraged. We believe equity and belonging strengthen our teams and help us do our best work for every candidate and client.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.