Join a fast-paced product team supporting two important areas: order management and donor management with omni-channel capabilities. This Product Analyst role offers the opportunity to help shape solutions from early discovery through launch readiness, while working closely with product, agile, business, and technology partners.

Responsibilities

• Support product delivery by helping clarify business needs, define scope, and prepare requirements for agile team execution.
• Gather and document requirements through discovery, fit-gap analysis, and solution definition.
• Evaluate customer needs, workflow impacts, operational feasibility, business value, and platform capability to guide recommendations.
• Partner with product managers, product owners, agile teams, business stakeholders, and technical teams to keep work moving forward.
• Create lightweight mockups, prototypes, or visual process views to help align stakeholders and reduce ambiguity.
• Track milestones, identify risks and dependencies, and provide clear updates on blockers and open decisions.
• Contribute to launch readiness, adoption measurement, and ongoing optimization after implementation.
• Deliver organized documentation and practical recommendations that support product outcomes during the contract period.

Skills

• Experience supporting product analysis, business analysis, or a similar role in a collaborative delivery environment.
• Strong ability to translate complex or evolving needs into clear requirements and actionable options.
• Experience with Salesforce ecosystems, especially Revenue Cloud and Health Cloud, is highly preferred.
• Understanding of Oracle ERP integrations is highly valued.
• Ability to perform fit-gap analysis and assess solution options across business and technical considerations.
• Strong communication skills with the ability to work effectively across multiple teams and stakeholders.
• Excellent organization, follow-through, and attention to detail.
• Ability to work in a fast-moving environment with shifting priorities and a startup-like mindset.

Preferred Skills

• Experience creating mockups, prototypes, or other simple visual tools to support solution alignment.
• Familiarity with order management or donor management workflows.
• Experience supporting omni-channel capabilities.
• Background in discovery, backlog readiness, launch planning, or product optimization.
• Comfort working across product and technology teams in an agile environment.

Horizontal is committed to fostering an inclusive, respectful, and collaborative workplace where diverse perspectives are valued. We welcome candidates of all backgrounds and experiences to apply, and we believe equity and belonging strengthen the way we work and the solutions we create.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.