Boston , MA
|Hybrid
|Contract
Boston, MA
|Hybrid
|Contract
We’re seeking a Senior Data & Distribution Platform Engineer to support enterprise data, marketing, and distribution applications for a global asset-management environment. This role blends hands-on production support with technical leadership, helping improve service reliability through proactive monitoring, smart diagnostics, and continuous improvement.
Responsibilities
- Provide technical direction and help prioritize work across the data and distribution support domain.
- Handle incident investigations, service requests, problem management, operational changes, and release readiness activities.
- Lead troubleshooting efforts and root-cause analysis within the agreed support scope.
- Support and monitor data workflows and platforms, including Snowflake, dbt Cloud, Fivetran, and Collibra.
- Assist with enterprise distribution and marketing applications such as AEM, Adobe Campaign, Salesforce C360, and Workfront.
- Identify and resolve issues involving APIs, data movement, integrations, and upstream/downstream dependencies.
- Carry out approved operational fixes and preventive improvements within Level 2 support boundaries.
- Contribute to monitoring, runbooks, diagnostics, and support automation efforts.
- Improve documentation, knowledge sharing, and recurring-issue prevention practices.
- Collaborate with technical, product, business, and vendor teams to support timely resolution and clear communication.
Skills
- 7+ years of experience supporting enterprise data platforms, SaaS applications, or production environments.
- Strong hands-on experience with Snowflake, advanced SQL, and Python.
- Experience with dbt Cloud, Fivetran, or similar data pipeline tools.
- Solid background in monitoring and troubleshooting production data workflows.
- Ability to guide technical work, mentor others, or coordinate delivery efforts.
- Strong root-cause analysis and problem-solving skills.
- Excellent communication skills for working with technical and non-technical stakeholders.
- Understanding of APIs, integrations, data movement, and production support practices.
- Familiarity with incident, problem, and change management processes.
Preferred Skills
- Experience in client-facing, consulting, or managed services environments.
- Exposure to data governance tools such as Collibra or similar platforms.
- Experience supporting AEM, Adobe Campaign, Salesforce C360, or Workfront.
- Knowledge of Azure APIM or other enterprise integration layers.
- Experience with observability or service management tools.
- Background in developing operational monitoring, diagnostic tools, or support automation.
Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued, respected, and encouraged. We believe equity and belonging strengthen teams, drive better outcomes, and help create an environment where everyone can contribute and thrive.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.Horizontal is committed to taking affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or participate in the interview process, click here to request accommodation assistance.
All applicants applying must be legally authorized to work in the country of employment.