Job Description

About the role
The Associate Producer is a key contributor to the digital marketing team, responsible for the execution, coordination, and quality assurance of customer-facing messaging campaigns across SMS, Push Notifications, and In-App messaging channels. This role supports high-visibility promotional marketing initiatives for U.S. and Canada markets, ensuring campaigns are delivered accurately, on time, and aligned with business objectives.
This position combines tactical campaign execution with operational project management, requiring strong attention to detail, organizational excellence, and the ability to manage multiple priorities in a fast-paced ecommerce environment. The ideal candidate thrives in execution-focused work, proactively identifies issues before launch, and collaborates cross-functionally to deliver seamless customer experiences across

What you’ll do

• Coordinate and partner cross-functionally with brand teams and vendor teams to set-up, schedule, deploy and maintain approval processes for SMS, Push Notification, and In-App messaging campaigns using third-party marketing platforms.
• Manage and create campaign workflows from intake through launch, ensuring deliverables meet timing, quality, and business requirements.
• Ensuring graphic assets are delivered for content development accurately and to specifications.
• Managing linking setup and validating promotional offers, exclusions, and legal disclosures
• Perform QA testing for messaging content, links, promo codes, and customer experience.
• Track projects and communicate updates across teams.
• Support U.S. and Canada campaign execution, managing market nuances, and translation coordination.
• Troubleshoot campaign or promotional issues as needed.
• Identify opportunities to improve workflows and operational processes.
• Assist in documenting operational procedures and best practices for campaign execution and QA processes.

Who you are
Someone who loves to take a leadership role working with people to solve problems. You are never daunted by a long To Do list and are always assessing processes and workflows for maximum efficiency. You see how small details impact the much bigger picture and pride yourself on anticipating issues before they arise. You self-correct. You thrive in deadline-driven work environments with constantly changing business needs and nuanced task work. You want to learn more about the world of marketing operations and are eager to start growing your knowledge base, with an eye on how to better the system along the way. At a minimum, you have:

• 1-3 years of experience in ecommerce, online marketing, interactive production and/or project management.
• Excellent communication, organizational and prioritization skills, with some project management experience. Ability to keep track of multiple projects and progress of others on team.
• High degree of initiative and resourcefulness.
• Exceptional detail-orientation, with previous experience in traffic or project management.
• Ability to balance team expectations and priorities.
• Experience with SMS, Push Notifications & In-App messaging and a working knowledge of how content is created and deployed.
• A Bachelor’s degree or equivalent work experience