Join a dynamic learning and development transformation team supporting engaging, high-quality learning experiences across in-person, hybrid, and virtual environments. This operations-focused role is ideal for someone who thrives on coordination, communication, and keeping complex programs running smoothly from planning through execution.

Responsibilities

• Coordinate room bookings, calendar logistics, and location details for learning sessions and related events.
• Support participant enrollment, roster updates, distribution lists, and access to internal groups and resources.
• Manage shared inboxes and route questions to the right team members in a timely manner.
• Draft and send clear communications to facilitators and participants, including session details, setup instructions, and reminders.
• Support certification operations such as completion tracking, reward distribution, recognition activities, and celebration events.
• Prepare and organize learning materials, session recordings, and digital assets in shared repositories.
• Order, track, and distribute swag, recognition items, catering, snacks, and supplies as needed.
• Administer learning platform tasks such as group maintenance, assessment setup, scheduling, and results reporting.
• Track attendance, gather feedback, and compile post-session reporting and action items.
• Assist with survey distribution, measurement coordination, retrospectives, invoice processing, vendor expense tracking, and budget documentation.
• Maintain the Training Action Plan, including timelines, risks, gaps, materials, and resource updates.
• Provide day-of support for sessions, including participant coordination, speaker support, attendance nudges, and Q&A/chat assistance.

Skills

• Experience in learning operations, training logistics, event coordination, or program administration in a corporate environment.
• Strong organizational skills with the ability to manage multiple priorities and details at once.
• Comfort working with calendars, shared inboxes, distribution lists, and coordination tools.
• Clear written communication skills and the ability to create professional participant and facilitator messaging.
• Ability to work cross-functionally and respond quickly in a fast-paced environment.
• Dependable, proactive, and customer-service oriented approach to supporting teams and learners.
• Attention to detail and a commitment to accurate tracking, reporting, and follow-through.

Preferred Skills

• Experience supporting certification programs or digital learning platforms.
• Familiarity with reporting, survey coordination, and post-event analysis.
• Experience with SharePoint or similar tools for managing learning assets and digital files.
• Exposure to invoice processing, vendor coordination, or budget support.
• Comfort supporting virtual sessions with participant engagement and live session assistance.

Horizontal is committed to fostering a workplace where diversity, equity, and inclusion are valued and respected. We welcome applicants from all backgrounds and encourage candidates who bring different perspectives, experiences, and ideas to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.