Join our team as a Staff Product Designer, where you'll lead the charge in content strategy and language-driven product design. This role offers the opportunity to shape innovative AI-enabled writing experiences and influence content frameworks across our portfolio.

Responsibilities

• Lead the creation of content strategies for advisor experiences, ensuring effective information structuring and prioritization.
• Design and develop language products, focusing on AI-enabled writing experiences and establishing content hierarchies.
• Create scalable content frameworks and models, documenting insights for organizational use.
• Collaborate with data scientists and engineers to align data modeling with content and UX needs.
• Integrate content thinking into product development, aligning decisions with business strategies and user needs.
• Apply human-centered design methods to advance AI-enabled decision-making in digital products.
• Establish and track success metrics for content and language experiences.
• Work with design system partners to ensure content patterns align with broader governance approaches.
• Influence content and experience decisions through expertise and collaboration, using storytelling to build trust and relationships.

Skills

• Bachelor's degree or equivalent experience in relevant fields such as Interaction Design or Content Strategy.
• 6-8 years of experience in content strategy or UX writing within product development teams.
• Proven ability to design language products and content systems, with a focus on AI-enabled experiences.
• Strong communication skills to explain content and design decisions effectively.
• Experience in developing processes for content and information architecture challenges.
• Self-directed and proactive, with a passion for driving progress independently.
• Experience in cross-functional collaboration to deliver business value.

Preferred Skills

• Experience in designing or training AI writing systems and content generation tools.
• Advanced storytelling and persuasion skills within a content and design context.
• Strategic content thinking to contribute to organizational content and design strategy.
• Knowledge of diversified financial services and content governance models.

At Horizontal, we are committed to fostering a diverse, equitable, and inclusive environment where all individuals are valued and empowered to succeed. We believe that diversity drives innovation and are dedicated to building a team that reflects the communities we serve.