We are looking for a talented User Experience Designer to join our dynamic team. This role offers the opportunity to create impactful digital experiences that enhance customer satisfaction and drive engagement.

Responsibilities

• Collaborate with cross-functional teams to design and improve user experiences across various digital platforms.
• Develop user flows, wireframes, prototypes, and high-fidelity designs that meet customer needs and business objectives.
• Participate in UX critiques and design workshops to enhance design quality and maintain consistency.
• Identify opportunities for improving customer journeys and support business outcomes through innovative design solutions.
• Utilize research and data insights to inform design decisions and create user-centered experiences.

Skills

• 5+ years of experience in designing customer-facing digital products, particularly in eCommerce or service-related sectors.
• Strong portfolio showcasing problem-solving abilities and user-centered design practices.
• Proficiency in creating user flows, wireframes, and prototypes using modern design tools.
• Excellent communication and presentation skills to effectively convey design decisions to stakeholders.
• Ability to adapt to changing priorities and manage multiple projects in a fast-paced environment.

Preferred Skills

• Experience in designing retail experiences, particularly in areas like loyalty, replenishment, or returns.
• Familiarity with A/B testing and iterative design processes to optimize user experiences.
• Understanding of responsive design principles and accessibility standards.
• Comfort with adopting new technologies and AI-powered tools to enhance design workflows.

We are committed to fostering an inclusive environment that values diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply and contribute to our vibrant culture.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.