We are seeking a talented Content Designer to join our dynamic team. This role offers the opportunity to create impactful content experiences that enhance user interactions across various platforms.

Responsibilities

• Design and deliver user-centered content for both digital and in-store experiences.
• Collaborate with cross-functional teams to improve customer journeys through effective content strategies.
• Develop clear and scalable content patterns that simplify complex processes.
• Engage in discovery, iteration, testing, and optimization within agile product teams.
• Ensure content aligns with usability, accessibility, and brand voice standards.

Skills

• 4+ years of experience in UX content design, UX writing, or related disciplines.
• Strong understanding of user-centered design principles and content strategy.
• Proficiency in collaborating within cross-functional agile teams.
• Ability to communicate effectively and build strong stakeholder relationships.

Preferred Skills

• Experience in retail, e-commerce, or service workflow environments.
• Familiarity with accessibility and inclusive content design practices.
• Experience using design tools like Figma and other collaboration platforms.

At Horizontal, we believe in fostering a diverse, equitable, and inclusive workplace where every voice is valued. We encourage candidates from all backgrounds to apply and contribute to our vibrant community.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.