User Experience Designer
Bellevue , WA
|Onsite
|Contract
Bellevue, WA
|Onsite
|Contract
Job ID 74424|Posted Apr 29, 2026
JOB DESCRIPTION
Clie nt Fulfillment Technologies & Robotics (FTR) organization is seeking a talented, passionate UX Designer to support our One MHS Software Controls and Science (SCS) team. We are leveraging world-class robotics and automation technology to build a best-in-class visualization platform an integrated, real-time interface combining robotic floor operations with material handling equipment (MHE) data at client scale. This platform directly shapes how fulfillment center operators interact with conveyor networks, robotic workcells, and industrial control systems across global operations.
This is a great opportunity for a highly motivated designer interested in solving complex, high-stakes UX challenges at the intersection of industrial automation and human-centered design. The ideal candidate knows how to translate ambiguous operational requirements into intuitive interfaces, and can move fluidly from user research through high-fidelity prototyping. An unfailing passion for advocating on behalf of operators and engineers is an absolute must this role will significantly impact how thousands of FC operators and controls engineers interact with some of the most sophisticated automation systems in the world.
Responsibilities
Preferred Qualifications
This is a great opportunity for a highly motivated designer interested in solving complex, high-stakes UX challenges at the intersection of industrial automation and human-centered design. The ideal candidate knows how to translate ambiguous operational requirements into intuitive interfaces, and can move fluidly from user research through high-fidelity prototyping. An unfailing passion for advocating on behalf of operators and engineers is an absolute must this role will significantly impact how thousands of FC operators and controls engineers interact with some of the most sophisticated automation systems in the world.
Responsibilities
- Quickly yet thoroughly create process flows, wireframes, and high-fidelity mockups as needed to effectively conceptualize and communicate detailed interaction behaviors for complex, data-dense interfaces including real-time dashboards, alert management views, and operator control panels
- Plan and conduct user interviews with FC operators, controls engineers, and cross-functional stakeholders to gather requirements, surface pain points, and synthesize findings into personas, journey maps, and task flows
- Partner with UX designers across FTR organizations to build a consolidated, consistent visualization platform, contributing to shared design systems, component libraries, and UX standards
- Present design work to the UX team, product and engineering partners, and senior stakeholders for review and feedback
- Collaborate directly with front-end and controls engineers to ensure design integrity through implementation, including design QA during development sprints
- Provide leadership in the area of industrial UX, operational interface design, and Human Machine Interface (HMI) best practices
- 5+ years of industry experience providing interaction design solutions for web, software, or operational applications
- Bachelor's or Master's degree in design, human-computer interaction (HCI), or equivalent professional experience
- Fluency in best practices for information architecture and design, with strong knowledge of usability principles and techniques
- Proficiency in design and prototyping tools such as Figma, Adobe Creative Cloud, or similar
- A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions across desktop and mobile is required
Preferred Qualifications
- Excellent communication, presentation, interpersonal, and analytical skills, including the ability to communicate complex interaction design concepts clearly across technical and non-technical audiences at varying levels of the organization
- Self-starter who is customer-obsessed, detail-oriented, and an enthusiastic team player
- Ability to work with highly technical engineering teams and manage multiple workstreams in an agile, fast-paced environment
- Experience designing for industrial, operational, or SCADA/HMI systems strongly desired
- Ability to prototype in HTML, JavaScript, CSS, or Axure highly desired
Horizontal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Horizontal is committed to taking affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or participate in the interview process, click here to request accommodation assistance.
All applicants applying must be legally authorized to work in the country of employment.
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