Join our dynamic team as a Field Engineer and be part of a fast-paced environment where your expertise in IT equipment installation and problem-solving skills will be highly valued. Work in exciting locations and help maintain vital infrastructure systems.

Responsibilities

• Execute installation and removal tasks for IT equipment efficiently and safely.
• Support a variety of operational tasks in office spaces and customer service centers.
• Diagnose technical problems and implement effective solutions.
• Create detailed service reports that document operational practices.
• Collect data to provide technical support and ensure workflow aligns with schedules.
• Develop solutions for software and setup issues, fostering strong customer relationships.

Skills

• Proven ability to work independently and follow detailed instructions.
• Competent in conducting IMAC tasks swiftly within tight deadlines.
• Effective troubleshooting skills with the aptitude to adapt to varying scenarios.
• Capability to work in night shifts if required.

Preferred Skills

• Experience in large-scale IMAC projects.
• Capacity to handle multiple tasks seamlessly.
• Strong relationship-building skills with customers and team members.

At Horizontal, we celebrate diversity in all forms and are committed to fostering an inclusive environment for all employees, ensuring equity and inclusion are fundamental components of our culture.