Are you a detail-oriented IT analyst keen on revolutionizing workflow solutions in a collaborative setup? Join us in this exciting opportunity to lead deployment initiatives and enhance service quality within our dynamic team.

Responsibilities

• Lead and engage in process testing and day-to-day activities for new system functionalities.
• Develop standardized labeling processes and ensure their alignment with stakeholders.
• Collaborate globally to improve service quality and pinpoint improvement areas.
• Provide first-level support to internal clients, offering clear guidance and troubleshooting.
• Create and manage documentation for new system implementations and process transitions.
• Lead project coordination efforts and manage service transitions as a subject matter expert.
• Ensure compliance with company policies and international labeling regulations.

Skills

• Proven expertise in IT analysis or related fields, with strong analytical capabilities.
• Exceptional communication skills and an ability to work collaboratively with diverse teams.
• Strong organizational abilities with proficiency in managing multiple simultaneous projects.
• Keen attention to detail, particularly in data analysis and reporting.

Preferred Skills

• Experience in project management or leading cross-functional teams.
• Familiarity with workflow solutions and methodologies for process enhancement.
• Knowledge of corporate packaging policies and regulatory guidelines.
• Adaptability in fast-paced environments with shifting priorities.

Here at Horizontal, fostering a diverse, equitable, and inclusive workplace is at the forefront of our mission. We welcome candidates from all backgrounds to join and contribute to our innovative culture.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $19 - $46 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.