Join our dedicated team where you will excel at managing and resolving numerous inquiries, all while providing top-tier support and service. Embrace a dynamic work environment to showcase your outstanding communication and problem-solving skills.

Responsibilities

• Handle and resolve high volumes of helpdesk inquiries through email and phone with efficiency.
• Provide effective solutions to supplier inquiries and maintain detailed records of all interactions.
• Ensure exceptional customer service, fostering a positive experience for users.

Skills

• Strong communication abilities paired with excellent interpersonal skills.
• Basic technical knowledge and effective problem-solving skills.
• Capability to prioritize and manage multiple responsibilities independently in a fast-paced environment.

Preferred Skills

• Familiarity with the Ivalua Source-to-Pay platform is advantageous.
• Exceptional organizational skills and advanced time management abilities.

At Horizontal, we are committed to creating a diverse, equitable, and inclusive environment where everyone's voice is valued and respected. We welcome candidates from all backgrounds to apply and join our inclusive culture.