Join us as a Procurement Representative IV, where you'll be at the forefront of managing helpdesk inquiries with efficiency and providing outstanding service. Embrace the opportunity to work in a fast-paced environment and develop your skills alongside a team committed to excellence.

Responsibilities

• Respond promptly to helpdesk emails and phone calls, ensuring professional and effective communication.
• Troubleshoot and address supplier inquiries, offering solutions for a seamless experience.
• Maintain accurate and up-to-date records of all helpdesk interactions.
• Deliver exceptional customer service, fostering positive experiences for all users.

Skills

• Excellent communication and interpersonal skills to handle diverse inquiries.
• Basic technical knowledge paired with strong problem-solving capabilities.
• Ability to independently manage responsibilities and prioritize tasks efficiently in a dynamic setting.

Preferred Skills

• Experience with the Ivalua Source-to-Pay platform is an advantage.
• An associate degree or higher educational background is beneficial.

At Horizontal, we are dedicated to fostering a workplace where diversity, equity, and inclusion are celebrated as fundamental values.