New York City , New York
|Hybrid
|Contract
New York City, New York
|Hybrid
|Contract
Hybrid in NYC
Job Description / Expanded Requirements
Role Summary
We are hiring four junior support resources to assist the client New York division program manager and key business users during Phase 2 of a CDP-enabled transformation. The role is execution- and enablement-focused, supporting use case delivery, campaign activation, testing, documentation, and performance measurement.
Key Responsibilities
- Support ideation, refinement, and documentation of CDP-driven marketing use cases
- Contribute to and validate training materials, use case documentation, and process guides
- Assist with campaign setup and execution aligned to defined use cases
- Participate in solution business testing (UAT), issue tracking, and validation
- Support performance measurement and documentation of CDP impact on business outcomes
- Help business users adapt to a new operating model, including new workflows and ways of working
- 1–3 years of experience in marketing operations, CRM, MarTech, analytics, or consulting support roles
- Working knowledge of marketing campaigns, audiences, and performance metrics
- Strong documentation, communication, and organizational skills
- Comfort working in structured programs with governance and multiple stakeholders
- High attention to detail and ability to execute against defined processes
- Exposure to CDPs, CRM platforms, or marketing automation tools
- Retail / beauty / CPG experience
- Experience supporting transformation or change programs
- Execution-oriented
- Curious, structured, and reliable
- Comfortable supporting senior stakeholders and complex programs
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $29 - $60 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.
We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.
All applicants applying must be legally authorized to work in the country of employment.