We are seeking a dedicated and experienced Business Operations Manager to join our dynamic team. In this role, you will play a crucial part in driving operational excellence and supporting growth initiatives within our organization.

Responsibilities

• Develop and execute strategies to optimize host acquisition and retention, ensuring scalability and efficiency across markets.
• Collaborate with cross-functional teams to maintain alignment with organizational goals and objectives.
• Conduct data analysis to identify trends and provide actionable insights that inform leadership decisions.
• Define and monitor performance metrics and KPIs to maximize the impact of programs and business outcomes.
• Enhance field team efficiency by identifying improvement opportunities and leveraging sales data for strategic decisions.
• Partner with various teams to streamline workflows and implement new process improvements effectively.

Skills

• 8+ years of experience in marketplace, growth, or supply operations, ideally within a consulting environment.
• Strong analytical skills with proficiency in data analysis tools such as Excel and BI tools like Tableau.
• Proven project management abilities with a strong focus on ownership and results-oriented outcomes.
• Exceptional communication skills, capable of influencing stakeholders at all levels.
• Strong problem-solving skills and the ability to design and evolve business models.

Preferred Skills

• Experience with SMB and B2B sales cycles and familiarity with sales tools such as Salesforce.
• Proficiency in SQL for data analysis.
• Demonstrated leadership in cross-functional projects.

We believe in fostering a diverse and inclusive workplace where every individual is valued and respected. We encourage applicants from all backgrounds to apply and contribute to our commitment to diversity, equity, and inclusion.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $66 - $102 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.