Desktop Support/tech

New York , NY

|

Onsite

|

Contract to hire

Job ID 72868|Posted Dec 18, 2025
JOB DESCRIPTION

We are seeking a motivated Desktop Support Technician to provide exceptional technical support in a dynamic and fast-paced environment. This role offers an exciting opportunity to work closely with executives and provide VIP service while enhancing your technical skills.

Responsibilities

  • Deliver top-notch desktop support to ensure seamless operations for users.
  • Assist in troubleshooting hardware and software issues efficiently.
  • Provide exceptional customer service and maintain a professional demeanor while interacting with stakeholders.
  • Collaborate with team members to implement effective solutions and improve processes.
  • Conduct necessary background checks and drug screenings for candidates as part of the hiring process.

Skills

  • Strong technical knowledge in desktop support and troubleshooting.
  • Excellent communication and interpersonal skills.
  • Ability to maintain professionalism in high-pressure situations.
  • Proficiency in providing VIP service and support.

Preferred Skills

  • Experience working in a corporate environment.
  • Familiarity with various operating systems and software applications.
  • Strong problem-solving abilities and attention to detail.

We believe in fostering a diverse and inclusive workplace where every individual is valued and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds to apply and join our collaborative team.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $14 - $37 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. 

We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.