Sr. IT Analyst
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Maplewood , Minnesota

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Remote

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Contract

Job ID 72862|Posted Dec 18, 2025
JOB DESCRIPTION

Join our dynamic team as a Sr. IT Analyst and contribute to innovative IT automation projects from the comfort of your home. This role offers the chance to harness your skills in Python and Jira API to enhance our ticket management processes.

Responsibilities

  • Develop and execute automation scripts using Python to streamline Jira ticket management.
  • Collaborate with various teams to gather requirements and implement effective automation solutions.
  • Manage and oversee ticketing processes, ensuring accuracy and efficiency in opening, linking, and closing tickets.
  • Conduct validation checks to maintain the reliability of automation tasks.
  • Document processes and provide training on new automation tools and procedures.

Skills

  • Expertise in Python programming and JSON data handling.
  • Solid understanding of Jira API functionalities.
  • Strong problem-solving abilities and keen attention to detail.
  • Capability to work both independently and as part of a team in a remote setting.
  • Effective communication skills to articulate technical concepts clearly.

Preferred Skills

  • Experience with automation frameworks and tools.
  • Knowledge of IT security practices and principles.
  • Familiarity with agile methodologies and project management tools.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.

We are committed to fostering an inclusive environment that values diversity and equity. We encourage individuals from all backgrounds and experiences to apply and contribute to our collaborative culture.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. 

We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us.

All applicants applying must be legally authorized to work in the country of employment.