We are seeking a dynamic Business Analyst to join our team in San Francisco, CA. This role offers an exciting opportunity to contribute to innovative projects and optimize workflows in a collaborative environment.

Responsibilities

• Analyze and evaluate business systems and user needs to align with overall business strategies.
• Develop detailed documentation of user requirements and program functions.
• Manage product backlogs and customer tickets while building dashboards to enhance visibility.
• Collaborate with project managers to forecast needs and results, ensuring project milestones are met.
• Facilitate the optimization and building of workflows using various project management tools.
• Communicate effectively to identify root issues and propose actionable solutions.

Skills

• 2-4 years of experience in business analysis and workflow optimization.
• Proficiency in project management software such as Asana, Jira, and Monday.com.
• Strong problem-solving skills and the ability to communicate solutions effectively.
• Understanding of project management fundamentals and execution from start to finish.

Preferred Skills

• Experience with Confluence and Wiki platforms is a plus.
• Familiarity with relational database concepts and client-server architecture.
• Background in project management or related fields.

We are committed to fostering a diverse, equitable, and inclusive workplace where all voices are heard and valued. We welcome applicants from all backgrounds to apply and join our collaborative team.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.


Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $21 - $50 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.