Join our dynamic IT team as a Systems Administrator, where you'll play a crucial role in maintaining and enhancing our critical infrastructure. This opportunity is perfect for those eager to expand their skills and make a significant impact.

Responsibilities

• Provide expert technical support and troubleshooting for enterprise applications to end-users.
• Work collaboratively with IT team members on essential projects and initiatives.
• Offer top-notch technical assistance to senior leadership and executives.
• Manage and maintain an accurate inventory of all hardware and software assets.
• Identify and implement process improvements to enhance operational efficiency.
• Create and maintain knowledge base articles to ensure accurate documentation.

Skills

• Minimum of 3 years of experience in IT support or systems administration.
• Strong understanding of Windows/Android and Apple ecosystems, including Macs and mobile devices.
• Proficiency in IT productivity tools such as Microsoft 365 and Google Workspace.
• Solid knowledge of IT security best practices and compliance standards.

Preferred Skills

• Industry certifications like ITIL or CompTIA are advantageous.
• Exceptional troubleshooting skills across various systems.
• Strong communication skills, both verbal and written.
• Outstanding customer service skills with a proactive approach.

At Horizontal, we are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued and empowered to succeed. We encourage individuals from all backgrounds to apply.